Launchpad · Pre-Day One · 3 days to start

Welcome to TQ Starling, Natasha.

We're excited to have you join the team. Your onboarding journey has been prepared and personalized for your role as Experience Design / OCM Lead.

Start Date

June 22, 2026

Manager

Mo Masud

Practice

Advisory

Location

Dallas, TX

Welcome video

A message from Tim Harris

Founder & CEO · 4 min

Your journey

The four pillars of Launchpad

Ready: Week 1

Everything you need to begin work.

92%

Connected: Days 1 – 30

Build relationships and community.

48%

Capable: Days 31 – 60

Knowledge, tools, and training.

36%

Productive: Days 61 – 90

Accelerate contribution and impact.

14%

Launch progress

You're 38% through your launch

3/8

milestones unlocked

Offer Accepted

May 15

Account Created

Jun 16

Day 1 Complete

Jun 22

Week 1 Complete

Jun 26

Equipment Ready

Jun 30

30 Day Milestone

Jul 22

60 Day Milestone

Aug 21

90 Day Milestone

Sep 20

My onboarding dashboard

Complete before Day One

0/8 complete · 0%

to do

Benefits Enrollment

Review and enroll in healthcare benefits.

Due Jul 6

25 min

People Team

Benefits Portal

Review medical plans
Complete healthcare application
Submit documents

Depends on: new-hire-info

to do

Profile & Headshot

Upload a professional headshot for company systems and introductions.

Due Jun 21

5 min

Self

TQS One

Employee Directory
Teams
Announcements
Project profiles

in progress

Background Check

Complete background screening requirements.

Due Jun 19

8 min

People Team

Checkr

Invitation sent
Application started
Submitted
Completed

in progress

NDA & Compliance Documents

Review and electronically sign required agreements.

Due Jun 21

12 min

Legal

DocuSign

NDA
Confidentiality Agreement
Acceptable Use Policy

complete

New Hire Information

Complete your employee profile and onboarding information.

Due Jun 19

10 min

People Team

Microsoft Forms

Personal details
Emergency contacts
Tax jurisdiction

complete

Identity Verification (I-9)

Complete employment verification requirements.

Due Jun 20

15 min

People Team

E-Verify

Accepted documents
Upload complete
Verification complete

Depends on: new-hire-info

complete

Payroll Setup

Configure payroll and direct deposit information.

Due Jun 20

12 min

Finance

Gusto

Direct deposit
W-4
Mobile app installed

Depends on: new-hire-info

complete

Odoo Account Activation

Activate your TQ Starling business systems account.

Due Jun 21

10 min

Odoo

Accept invitation
Login
Complete profile
Explore Odoo tour

Day 1

Today's priorities

2/6 done

Watch welcome video from Tim HarrisLearn

Join Experience Design + OCM Teams channelsConnect

Complete payroll & benefits setup in OdooReady

Review TQ Starling Company HandbookLearn

1:1 with manager — Mo MasudConnect

Schedule intros with practice leadsConnect

Your schedule

What's coming up

Today

New Hire Orientation — Day 2

9:00 AM · Orientation

1:1 with Mo Masud

11:00 AM · Manager

Intro to Experience Design Practice

1:30 PM · Practice

Coffee with Amy Burger

3:30 PM · Buddy

Tomorrow

Service Taxonomy Framework — Workshop

10:00 AM · Learning

Shadow: TJX ITAM Design Review

2:00 PM · Project

This week

Meet Dan Whitmore (OCM Practice Lead)

Thu 11:00 · Connect

Q4 All-Hands Town Hall

Fri 2:00 · Company

Connected

Meet your team

Mo Masud

Vice President, Advisory

Manager

Advisory Leadership · Strategy

Dan Whitmore

Principal, OCM

Practice Lead

Change Strategy · Adoption

Amy Burger

OCM Lead

Onboarding Buddy

Comms · Training

Tim Harris

Founder & CEO

Executive Sponsor

Leadership · Strategy

Hana Yusuf

Experience Designer

Practice Peer

Research · Wireframes

Theo Brand

Change Manager

Practice Peer

Stakeholder Mgmt

Capable

Your first week journey

Learn

2 of 5 complete

About TQ Starling

Video · 8 min

Our Company Story

Article · 5 min

Service Offerings Overview

Video · 12 min

Consulting Methodology

Playbook · 20 min

AI Strategy & Enterprise Trust Engine

Course · 45 min

Connect

1 of 4 complete

Meet your practice

Event · 30 min

Join 3 Communities of Practice

Action · 5 min

Attend Q4 All-Hands Town Hall

Event · 60 min

Schedule intros with 5 colleagues

Action · ongoing

Contribute

0 of 4 complete

Browse Accelerator Library

Resource · ongoing

Review TJX ITAM project artifacts

Project · 30 min

Learn Delivery Methodology

Playbook · 25 min

Explore current engagements

Dashboard · ongoing

Personalized for you

Experience Design / OCM Lead path

Browse real deliverables

Open Delivery Hub

Journey Map

TJX — Employee Journey Map

TJX ITAM

Personas

Con Edison — Field Worker Persona Set

Con Edison ECP

Service Taxonomy

Retail Service Taxonomy v2

TJX ITAM

Roadmap

NextEra — CMDB Adoption Roadmap

NextEra CMDB

Executive Presentation

AAR — Go-Live Executive Briefing

AAR HRSD

Buddy program

Your support circle

Manager

Mo Masud

Advisory Leadership · Strategy

Onboarding Buddy

Amy Burger

Comms · Training

Executive Sponsor

Tim Harris

Leadership · Strategy

New hire cohort

Your launch class

YOU

+ 3 more started this month

Hana Yusuf· 1h

Just finished the Service Taxonomy Framework module — the retail examples are gold. Highly recommend for anyone on TJX.

Devon Park· 4h

Anyone else struggling with the VPN setup on Day 1? Amy pointed me to the right playbook in seconds.

Theo Brand· 1d

Loved the welcome video from Tim. The 'compress time to value' framing really lands.

Success framework

30 · 60 · 90 day plan

30 Days

35%

Learn the business
Build core relationships
Understand service offerings
Become fluent in TQS One + Odoo

60 Days

Participate in client engagements
Co-facilitate workshops
Contribute to deliverables

90 Days

Lead a workstream
Own a major deliverable
Begin mentoring a peer

Achievements

Badges earned

🚀

First Day

🤝

Team Connector

📚

Learning Streak

⭐

Week One

🏆

First Contribution

💎

30 Day Hero

OCM adoption signals

Your change journey

Awareness100%

Understanding78%

Engagement52%

Adoption24%

Proficiency8%

Measured across Awareness → Understanding → Engagement → Adoption → Proficiency. Aligned to Prosci ADKAR.

Manager view · Mo Masud

Onboarding health for Natasha

Progress

42%

Tasks

8/18

Status

On track

Next check-inDec 9 — Week 1 review

Executive dashboard

Onboarding at a glance · Last 30 days

New hires

Time to productivity

58 days

Completion

86%

Learning

72%

Engagement

4.6/5

Trend

↑ 12%

Signature capability

My First Client

After foundational onboarding is complete

Locked · Unlocks at 100%

Recommended for Experience Design / OCM

TJX Companies

OCM Lead

Retail transformation, store ops change

Con Edison

Service Designer

Field worker employee experience

NextEra Energy

Workshop Co-facilitator

CMDB adoption strategy

AAR Corp

Change Strategist

HRSD go-live readiness

Sample artifacts you'll explore

Case Study

TJX — ITAM AI Enablement

Executive Deliverable

AAR Go-Live Readout

Workshop Output

Con Ed Persona Synthesis

Journey Map

NextEra CMDB Adoption Curve

Starling Guide · Onboarding mode

I'm here to help you find your way at TQ Starling.

Ask me about people, projects, methodology, or where to find things. I'll proactively surface what matters this week.